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What should you do if your Muncie home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your loved ones – against the various risks you may face, like burglary, fire, and carbon monoxide leaks. Even though your home may be prepared, that doesn’t mean you are. Do you know what to do if your Muncie home alarm system goes off? The blaring of an alarm is likely to be shocking, disorienting, and may provoke panic. Your best choice is to stay level-headed and adhere to these straightforward suggestions.

Steps to Take Whenever Your Home Alarm System In Muncie Sounds

Nobody wants to be in this predicament, but it’s also why you put in a home alarm system originally. You’re woken up in the wee hours of the morning with the telltale sounding of an alarm after one of your sensors has been tripped. So what should you do?

  1. Try not to panic. This is easy to say but harder to do when your home security alarm is ringing loudly, and your pulse is racing. But keeping a cool head is the most effective way to evaluate what is happening. Avoid the impulse of trying to deal with the emergency alone instead allow your monitoring staff and first responders to perform their job.
  2. Take care of your family members. Your primary concern should be your family members and getting them to safety. In the case of a break-in, this might mean going to a designated safe zone as far from points of entry as possible. The invader was probably already turned away by the alarm, but it’s always wise to be extra careful. If there’s smoke or flames, you ought to exit your residence without delay.
  3. Remember your phone. Most people keep their phones with them constantly these days, but you may forget to take it during an emergency. Try to remember it. You’ll have the opportunity to keep in contact with your monitoring specialists and obtain alerts through your home security app.

Work With Your 24-hour Monitoring Agents

The moment your home alarm system in Muncie goes off, your 24-hour monitoring specialists will instantly act. The first move is to confirm your alarm, and that involves reaching out to you. The protocol they adhere to is dependent on the sort of emergency. To illustrate, if the emergency is is for medical reasons, a single attempt will be made to contact you before help is deployed. In the event of an intrusion - the most common sort of event - a monitoring specialist will follow these steps to get in touch with you:

  • An attempt will be made to contact you using the touchscreen interface. You will generally be required to supply a passcode.
  • If that attempt doesn’t result in a reply, a call is made to your principal contact number.
  • A secondary number or your first contact person is called next.
  • If there still isn’t an answer, nearby law enforcement officers are dispatched.
  • Your monitoring agents will follow up with you again once authorities are alerted.

If you're not in a position to converse with the monitoring team, that’s OK. Help will still be dispatched even if you're not able to substantiate the emergency.

Prepare for any emergency with a Vivint home alarm system in Muncie

Stay ready for any emergency with a contemporary home alarm system in Muncie from Vivint. Dial (765) 562-9379 to begin customizing your property’s defense today.